Xelion
Convergence Communications is proud to partner with Xelion, a multiple award-winning provider of cloud-based communications solutions for the SME market. Our partnership began in 2023 which allows us to offer the full Xelion portfolio
Xelion brings a strong omni-channel solution which means the phone system can receive all types of communication including voice, Email, live chat, and social media.
Collaborate – cloud-based communications solutions
Xelion brings a strong omni-channel solution which means the phone system can receive all types of communication including voice, Email, live chat, and social media.
The omni-channel offering means enquiries are stacked to allow your team to answer them accordingly. It’s a true collaborative solution.
It also offers the functionality of a traditional telephone system on top so is ideal for forward-thinking business that receive a lot of incoming enquiries.
Xelion supports a wide range of devices to allow each user to use what is most appropriate for them and their business.
Hardware including IP desk phones, DECT cordless, analogue adaptors and door entry units. It also offers access via the PC and mobile app allowing users to work from anywhere.
Xelion also deploy a single user license which includes all functionality. Therefore, there are no hidden extra charges for additional functionality. This makes for a very competitive solution.
The WhatsApp integration is another unique selling point of this platform. Currently, Xelion is one of only a few platforms that has this capability and when utilising the omni-channel function, it allows your team to be super-efficient working across multiple platforms of communication.