TelcoSwitch
Convergence Communications are a proud partner of Telco Switch, a market leading cloud telephony provider
The partnership with TelcoSwitch was formed in 2021 and Convergence markets their leading cloud product, CallSwitch One. CallSwitch One is another flag ship product for Convergence and is the 2nd generation product of an already popular platform.
CallSwitch One offers flexible telephony which allows you to use virtually any type of IP handset synchronising seamlessly with their softphone and mobile app.
There are off-the-shelf integrations with the likes of Salesforce, Pipedrive, Zoho, HubSpot and Microsoft Teams plus all the standard cloud features such as: –
Instant messaging
Send messages instantly to your join
Call recording
Record calls and refer to them later – great for training and customer service
Screensharing
Share screens when presenting
Softphone/Mobile App
utilise the softphone and mobile app allowing your team to work from anywhere.
CallSwitch One is an open-channel platform which means you don’t have to specify the number of lines or SIP trunks you require. This helps keep your costs down but doesn’t restrict you on the number of calls you can make or receive.
CallSwitch One has an open channel which means you can make or receive as many calls as possible – there is no restriction the number of calls.