Managed Services
Convergence provides a turn-key experience from the initial consultation to the final delivery and implementation. In between, you’ll be guided through the process by our Project Management Team
Once installed, you’ll be allocated a dedicated Account Manager who will be your point of contact.
The Support Team provide peace of mind to all clients ensuring your solution is always running smoothly. In the event of failure, they will be on hand to solve any problems.
Convergence also runs its own billing platform which means everything is handled in-house. This covers line rental, call packages, VoIP & SIP and broadband.
As a client, you will have access to our Finance Team which means we can answer any billing questions you may have.
One of key objectives was to create an environment where we’re easy to contact. We create personable relationships with our clients through our dedication to customer service.